IMPRESSUM & COMPLAINTS
Legal Entities
If not stated otherwise, Yana Investment Partners (“Yana”) refers to Co-Investment Partners Ltd., trading as Yana Investment Partners, and to its wholly-owned subsidiary Yana Investment Partners GmbH:
- Co-Investment Partners Ltd. (“CIP”), trading as Yana Investment Partners, has its registered address at 35 New Broad Street, London EC2M 1NH, United Kingdom, with company number 10238041 and is authorised and regulated by the United Kingdom Financial Conduct Authority (“FCA”) (FRN: 781686).
- Yana Investment Partners GmbH has its registered address at Tuchlauben 7A, 1010 Vienna, Austria, with registration number FN 555620p and is authorised and regulated by the Austrian Financial Market Authority (“Finanzmarktaufsicht” – “FMA”).
Impressum Co-Investment Partners Ltd.
Name: Co-Investment Partners Ltd, trading as Yana Investment Partners
Legal structure: Limited Company
Registered office: 35 New Broad Street, London EC2M 1NH, United Kingdom
Contact: Email: contact@yana.partners
Phone: +44 (0) 207 194 7818
Company number: 10238041
Regulation:
Authorised and regulated by the United Kingdom Financial Conduct Authority (“FCA”) (FRN: 781686) with the permission for reception and transmission of orders in relation to one or more financial instruments or providing investment advice
Impressum Yana Investment Partners GmbH
Name: Yana Investment Partners GmbH
Rechtsform: Gesellschaft mit beschränkter Haftung
Firmensitz: Tuchlauben 7A, 1010 Wien, Austria
Kontaktdaten: Email: contact@yana.partners
Postalisch: Siehe oben
Geschäftsführer: Dr. Hans Peter Bader, Geschäftsführer
Stephan Seissl, Geschäftsführer
Gesellschafter: Gesellschafter, die mehr als 25% der Anteile halten:
Co-Investment Partners Ltd. (100% Anteilseigner)
Konzession:
Yana Investment Partners GmbH unterliegt der österreichischen Finanzmarktaufsicht (FMA) und hat eine Konzession als Wertpapierfirma mit der Berechtigung zur Erbringung der Wertpapierdienstleistungen der Anlageberatung gemäß § 3 Abs. 2 Z 1 WAG 2018 sowie de Annahme und Übermittlung von Aufträgen gemäß § 3 Abs. 2 Z 3 WAG 2018
Konzession: Anlegerentschädigung:
Österreichische Finanzmarktaufsicht (FMA)
Otto-Wagner-Platz 5
1090 Wien, Österreich
www.fma.gv.at
Anlegerentschädigung:
Anlegerentschädigung von Wertpapierfirmen GmbH
Lambrechtgasse 1/10
1040 Wien, Österreich
www.aew.at
Wirtschaftskammer:
Wirtschaftskammer Österreich (WKO)
Wiedner Hauptstraße 63
1040 Wien, Österreich
www.wko.at
Firmenbuchgericht und zuständiges Handelsgericht:
Landesgericht Innsbruck
Maximilianstraße 4
6020 Innsbruck
Firmenbuch-Nr.: FN 555620p
UID: AT U76913814
LEI: 98450013C69D554C9339
Complaints Handling
Yana Investment Partners (comprising of Co-Investment Partners Ltd., trading as Yana Investment Partners and its wholly-owned subsidiary Yana Investment Partners GmbH) has established and implemented effective and appropriate procedures for the reasonable and prompt handling of complaints received from its clients. Should you have any issue with our services, or should you wish more information on how complaints are handled by Yana Investment Partners, please do not hesitate to contact our respective Complaints Handling Officer (“Beschwerdebeauftragter”), in English or in German, by Email or mail at your convenience, with the reference “Complaint”:
European Union:
Hanspeter Bader
Email: hanspeter.bader@yana.partners
Mail: Yana Investment Partners GmbH, Tuchlauben 7A, 1010 Vienna, Austria
United Kingdom:
Stephan Seissl
Email: stephan.seissl@yana.partners
Mail: Co-Investment Partners Ltd, 35 New Broad Street, London EC2M 1NH, United Kingdom
Please make sure that the following information is provided to ensure prompt handling of your complaint which will be handled free of charge:
- Your identity and contact details
- Reason(s) for the complaint
- Where relevant, copies of any documentation supporting your complaint
You will receive an acknowledgment of receipt by email within ten (10) business days upon receipt unless the answer itself can be provided to you within this period. Should your complaint request a further investigation, a response will be sent to you within one (1) month of the receipt. In case we are not able to answer you within this delay we will provide you with an estimated timeline of our response.
Finally, if the answer provided is not satisfying to you, please note that you have the right to issue a complaint directly with the UK Financial Conduct Authority “FCA” (www.fca.org.uk) regarding Co-Investment Partners Ltd. or the Austrian Financial Market Authority “FMA” (www.fma.gv.at) regarding Yana Investment Partners GmbH or to file a civil lawsuit against the companies. For Yana Investment Partners GmbH you can also contact the «Ombudsstelle der WKO für Kunden der Finanzdienstleistungsbranchen» (fdl.ombudsstelle@wko.at). This does not affect the client’s voluntary right of action.